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This is a discussion on Statistics stopped June 3 in the Shared & Semi-Dedicated forum
I'm wondering if anyone knows why my statistics pages, when viewed through the various methods from CPanel, might have stopped updating on June 3? Is ...

  1. #1
    JPC Member
    Join Date
    Oct 2002
    Posts
    39

    Statistics stopped June 3

    I'm wondering if anyone knows why my statistics pages, when viewed through the various methods from CPanel, might have stopped updating on June 3?

    Is there something that I could have changed that would have caused this problem? Or, are other people seeing similar behavior?

    Thanks for the help.

    Jon

  2. #2
    Old Hillbilly Connie's Avatar
    Join Date
    Sep 2001
    Location
    Hills of Missouri
    Posts
    2,648
    I doubt that you have done anything. Stats no updating seem
    to be a recurring problem. You can submit a support ticket
    and support will get them updated for you.

    If you do a search for "Stats" under the general support forum
    you will find several discussions about this issue.

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  3. #3
    JPC Member
    Join Date
    Oct 2002
    Posts
    39

    Ticket solved it

    Yep, it was quickly updated with a filed ticket. Not sure what the resolution was, but the stats were updated.

  4. #4
    Aletia Customer
    Join Date
    Oct 2001
    Posts
    631
    It's very strange that it was THAT long since it's been updated. You'd think someone else on the server would have noticed it and filed a ticket after a week. Because I believe all the stats on the server are generated at the same time.

  5. #5
    JPC Member
    Join Date
    Apr 2003
    Posts
    2
    Thats funny. Mine just stopped on July 3rd! Might have something to do with the 3rd day in the month.

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