Welcome to the JaguarPC Community
JaguarPC
Sales: (888) 338-5261
Support: (888)-551-3050
Results 1 to 6 of 6

This is a discussion on can't log in to ticket system in the Shared & Semi-Dedicated forum
I even filled out the 'forgot password' form, got my username & pass. Still, it just takes me straight back to the same page with ...

  1. 08-14-2003, 08:36 AM #1
    runaway2
    runaway2 is offline
    JPC Member runaway2's Avatar
    Join Date
    Apr 2003
    Location
    Bay Area
    Posts
    16

    can't log in to ticket system

    I even filled out the 'forgot password' form, got my username & pass.

    Still, it just takes me straight back to the same page with the login form. No incorrect login messages nothin...

    and while I have your attention... the mailing list administration pages are broken, but once you get me into the ticket system, I'll open a ticket for that.
    Reply With Quote Reply With Quote
  2. 08-15-2003, 08:02 AM #2
    runaway2
    runaway2 is offline
    JPC Member runaway2's Avatar
    Join Date
    Apr 2003
    Location
    Bay Area
    Posts
    16

    Still can't log in

    To the ticket system or the client area or anything.

    I did the forgot password thing & I'm cut & pasting the login and password directly from the e-mail into the login form.

    I've tried loging in with IE as well Opera to make sure it wasn't some browser specific thing.

    This is starting to bug me pretty bad. I can even get to support to tell them there's a problem. I tried here, but I'm not getting any response either. I'm getting ready to call sales just to try to light a fire somewhere.

    This is the kind of thing that has made me leave other hosting companies in the past.
    Reply With Quote Reply With Quote
  3. 08-16-2003, 05:12 AM #3
    dx3
    dx3 is offline
    JPC Member
    Join Date
    Sep 2002
    Posts
    7
    I'm having a similar problem, except I can't even get the forgotten password form to send me the log in details. It says it will, but I never get it. There is a chance that my email server is bouncing the messages, but I can't log in to change the address associated with my account.
    Reply With Quote Reply With Quote
  4. 08-16-2003, 05:07 PM #4
    XtremeCarAudio
    XtremeCarAudio is offline
    JPC Addict
    Join Date
    Aug 2002
    Posts
    144
    email sales@jaguarpc.com


    also when you get it in to the system, makesure you using a OFF SITE email address, like one from your ISP, or even a Hotmail or yahoo account

    it is pointless to have a email address listed that is hosted here at jag, if you contacing support you probally have a problem and if it is with the email, your SOL, because the email on file you dont have access to at that moment......
    Michael
    Xtreme-Web-Design
    Reply With Quote Reply With Quote
  5. 08-17-2003, 10:01 AM #5
    dx3
    dx3 is offline
    JPC Member
    Join Date
    Sep 2002
    Posts
    7
    Originally posted by XtremeCarAudio
    email sales@jaguarpc.com


    also when you get it in to the system, makesure you using a OFF SITE email address, like one from your ISP, or even a Hotmail or yahoo account
    I am using an off-site email address. And I'm sure that the password I am trying to log in with is correct, which is why I'm pretty much having the same problem as the thread starter.

    Anyway, I will try contacting sales. Thanks.
    Reply With Quote Reply With Quote
  6. 08-17-2003, 11:04 AM #6
    XtremeCarAudio
    XtremeCarAudio is offline
    JPC Addict
    Join Date
    Aug 2002
    Posts
    144
    I have never had any problems with the Ticket System

    I have submitted about 5 tickets over the last month for differant plan chnages and such

    no problems

    '
    Michael
    Xtreme-Web-Design
    Reply With Quote Reply With Quote
« Previous Thread | Next Thread »

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Forum Rules