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Mother nature : Disaster Preparedness/Recovery & Closed sales office
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#1 |
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Darth Admin (aka Jag)
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Some people might have concerns regarding Jaguarpc, the Houston area in general, and the incoming hurricane Rita. We would like to address some of these concerns and go over what each client can do to also be prepared.
There was actually a thread in aftermath of the recent Katrina hurricane in our forums that discusses this issue as well. http://jaguarpc.com/forums/showthread.php?t=12784 Our preparedness/recovery plan includes instructions and procedures for our people and internal systems. As we are out of all flood plains and we are 60 miles north of a direct hit, we have been advised that the reinforced roof fasteners rated at 90 miles per hour would be sufficient. We did a study and in the past 33 years (including a level 5 hurricane) the maximum wind speed in our zip code was reported at 69 miles per hour. We feel that we have done a good job at mitigating risk but thats not to say we dont plan on just not ever experiencing a disaster. Depending on the scenario we would take different measures, at different locations. Should something unpredicatable or uncontrollable occur clients could find your sites served out of dallas rather quickly. While we do maintain daily current backups we insist that every client maintain their own copy of an updated version of your sites, databases, and anything you deem as critical to your site or business. Some statistical information: JaguarPC is over on the west side of town, near Bellaire. That makes JaguarPC about an hour from Galveston. Map of Galveston to JaguarPC. In Houston, what we call a "direct hit" would be where it make land fall right on Galveston. JaguarPC is quite far from that location so we wouldn't be affected too bad. In June 2001 flooding from Tropical Storm Allison put every major road way in the city underwater. This data center was used a refuge for other businesses to get back up and running since it was not affected. JaguarPc is outside of the 500yr flood plain here in houston. This is not say that nothing will happen, so its best to be prepared, but we do not expect much of a problem at this time.
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Greg L. | Chief Executive Officer JaguarPC.com Helpful Links Knowledge Base | Network Status | Current Specials Need a Manager? (pm) | (email) Tracie, Customer Service Manager (pm) | (email) Rizwan , Technical Support Manager (pm) | (email) Masood, Chief Technical Officer (pm) | (email) Les, Chief Operations Officer |
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#2 |
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Darth Admin (aka Jag)
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Dear JaguarPC Customer:
JaguarPC has successfully implemented a full-scale emergency managementplan for hurricane Rita. The company is monitoring all severe weatherthreats and taking the potential storm very seriously. JaguarPC’s Emergency Management Team is ensuring all areas in the Emergency Management Plan (DR/BC plan) are being addressed including, but not limited to: * *Facilities*: The facility is outside evacuation areas. All generator tanks have been "topped off" and additional fuel will be delivered on Thursday and Friday to our location. Contact with Centerpoint has been made to establish ongoing communications with their staff. And overflow parking requirements have also been established with neighboring parking lots at 4151 and 4211 Southwest Freeway to address any potential parking requirements for our data center customers. * **Remote Systems** – JaguarPC is monitoring and managing the center 24x7 and will continue to do so throughout the storm. All DR/BC plans have been reviewed across our monitoring and management platform. Both remote and onsite customer systems will be actively monitored, on “high alert” and available. * **Internet Network** – The JaguarPC network is secure. Three of the four JaguarPC redundant backbone providers are accessing the data center underground. * **Backup Customer Communications** – JaguarPC is deploying an emergency email communication platform and should not have issues with our ability to communicate via email. * **Supplies **– Customers who send employees to the data center are responsible for their own provisions. JaguarPC and its data center are committed to ensuring the availability, security and integrity of critical data and applications 24 hours a day, 7 days a week. This commitment doesn't waiver in the event of hurricane or other natural disaster.
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Greg L. | Chief Executive Officer JaguarPC.com Helpful Links Knowledge Base | Network Status | Current Specials Need a Manager? (pm) | (email) Tracie, Customer Service Manager (pm) | (email) Rizwan , Technical Support Manager (pm) | (email) Masood, Chief Technical Officer (pm) | (email) Les, Chief Operations Officer |
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#3 |
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Darth Admin (aka Jag)
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The projected path for this hurricane is exactly where I and some others here in Jag live. The sales office will be closed until monday as we give our staff time to move their families out of harms way. Thank you for your understanding and support.
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Greg L. | Chief Executive Officer JaguarPC.com Helpful Links Knowledge Base | Network Status | Current Specials Need a Manager? (pm) | (email) Tracie, Customer Service Manager (pm) | (email) Rizwan , Technical Support Manager (pm) | (email) Masood, Chief Technical Officer (pm) | (email) Les, Chief Operations Officer |
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