Thanks

[debido]

I've been with you guys quite a number of years(5 or 6) and I thought it about time I said thanks.
Every time I have had an issue I have put in my support ticket and have always got a very prompt reply with the issue solved in the quickest possible time.
I don't know about other peoples experiences but I often have to deal with other domains and web services but I stick solidly with JPC as they have always stepped up to the plate.
I see most of the complaints here the cause of people lack of patience and ignorance. The live chat thing is new and I am sure JPC is working hard to sort it out as I have always known them to be dedicated to customer experience. I find support tickets are the best way to go and as I have already mentioned, and my problem has always been resolved promptly.
Keep up the good work JPC and I gratefully look forward to future dealings with you.

[Ron]

I see most of the complaints here the cause of people lack of patience and ignorance.

That is very nice of you to compliment the workers at JaguarPC, they deserve lots of praise.

But why insult the people who are having problems?

[JPC-Zachary]

I've been with you guys quite a number of years(5 or 6) and I thought it about time I said thanks.
Every time I have had an issue I have put in my support ticket and have always got a very prompt reply with the issue solved in the quickest possible time.
I don't know about other peoples experiences but I often have to deal with other domains and web services but I stick solidly with JPC as they have always stepped up to the plate.
I see most of the complaints here the cause of people lack of patience and ignorance. The live chat thing is new and I am sure JPC is working hard to sort it out as I have always known them to be dedicated to customer experience. I find support tickets are the best way to go and as I have already mentioned, and my problem has always been resolved promptly.
Keep up the good work JPC and I gratefully look forward to future dealings with you.

Thank you for the kind words.

[debido]

That is very nice of you to compliment the workers at JaguarPC, they deserve lots of praise.

But why insult the people who are having problems?

I didn't intend on it being an insult, I'm deeply sorry if you took it that way. I just said it as I see it, next time I will put a bit more thought into how others perceive what I write

[Ron]

Welcome to the forum

[JPC-Sabrina]

Welcome to the forum Debido. Don't be deterred from posting again soon. It is an all around good spot for information and feedback.