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This is a discussion on Network Slowdown in the VPS & Dedicated forum
server load is normal but site loads extremely slow, all my users are complaining it's just now, never encountered this in draco before tech support ...

  1. #1
    JPC Member
    Join Date
    May 2005
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    Unhappy Network Slowdown

    server load is normal but site loads extremely slow, all my users are complaining

    it's just now, never encountered this in draco before

    tech support takes too long to answer, maybe it's early morning there.
    Last edited by muks; 03-31-2006 at 01:04 AM.

  2. #2
    JPC Member
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    May 2005
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    more than 2 hours later still no word from tech support.

  3. #3
    JPC Member
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    May 2005
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    it's almost 12 hours and the problem's still there

  4. #4
    Voltron wannabe tank's Avatar
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    Apr 2004
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    ummm.. maybe a link or something would help.

  5. #5
    JPC Addict
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    Aug 2004
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    Canada
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    I'm having mail download problems. Connected...?

  6. #6
    JPC Member
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    May 2005
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    it's a network problem alright.. it took them 9 hours to figure it out.

    sorry... can't help it.

    too many complaints from my site's users.
    Last edited by muks; 03-31-2006 at 08:07 AM.

  7. #7
    Anime fan ;)
    Join Date
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    yea my VPS is having samething, support said network issues, they workin on it now (that was about 2-3hrs ago) they should have it fixed soon. they always do
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  8. #8
    JPC Member
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    Same here. They said they were working on it.

  9. #9
    Darth Admin (aka Jag) JPC-Greg's Avatar
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    Sep 1998
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    Btw this was fixed earlier and there was an announcement made about it.
    Greg L. | Chief Executive Officer
    JaguarPC.com

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  10. #10
    JPC Member
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    Yep, there was an announcement, but no follow-up or explanation.

    Slow Network/Website Response

  11. #11
    Darth Admin (aka Jag) JPC-Greg's Avatar
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    Sep 1998
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    5,201
    there , its not very detailed as I am no network engineer but Ive updated it as best as I can based on what I learned from the incident
    Greg L. | Chief Executive Officer
    JaguarPC.com

    Helpful Links
    Knowledge Base | Network Status

    Need a Manager?
    (pm) | (email) David, Customer Service Manager
    (pm) | (email) Zach, Community Liason, Sales manager
    (pm) | (email) Masood, Chief Technical Officer
    (pm) | (email) Les, Chief Operations Officer

  12. #12
    JPC Senior Member
    Join Date
    Mar 2006
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    65
    I'm not sure if this is the same problem or not but my VPS has went down 4-5 times in the last hour. E-mail is very slow, or doesn't connect at all. FTP doesn't work. I tried to restart service and it failed. Waiting on ticket response

  13. #13
    JPC Addict
    Join Date
    Mar 2004
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    158
    Is this still a problem? Man, my VPS was working fine and dandy then it just went dead. Argggg... Waiting on support for the second time. The first time they told me my VPS was working again, that is true but it is mega slooooowww. *Ugh

  14. #14
    JPC Senior Member
    Join Date
    Mar 2006
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    65
    Well it came back up yesterday, but now its down... been waiting on support for a while... Site is completely dead, as is FTP. I can't restart services.. they keep failing.
    Last edited by jabbaonthedais; 04-01-2006 at 09:59 PM.

  15. #15
    JPC Addict
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    Mar 2004
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    158
    What server are you on?

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