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This is a discussion on I'm totally new and totally lost in the VPS & Dedicated forum
This is embarrassing, but I'm switching from shared hosting on my old host and I'm having troubles setting things up here. My only problem right ...

  1. 11-03-2006, 08:18 PM #1
    13 Rings
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    Question I'm totally new and totally lost

    This is embarrassing, but I'm switching from shared hosting on my old host and I'm having troubles setting things up here.

    My only problem right now is I can't figure out how to actually view my site!

    I can get to the control panels using my ip address, but nothing shows up using my domain name.

    At first I changed the nameservers at NameCheap to the nameservers in my welcome email, but nothing happened with that. Then I realized that I should set up an account on my VPS for my domain name (www.13rings.net), so I did that, and still nothing.

    NameCheap is pretty fast updating domains so it should have propagated by now.

    What am I doing wrong?

    I'd actually like to use my own private nameservers, but I would need a very basic, step-by-step explanation on how to do this.

    Thank you SO much for your help!

    Chani
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  2. 11-03-2006, 08:51 PM #2
    Vin DSL
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    Last edited by Vin DSL; 11-09-2006 at 01:19 AM.
    DISCLAIMER Any resemblance between the views expressed above and those of the owners and operators of this system is purely coincidental. Any resemblance between these views and my own are non-deterministic. The existence of Vin DSL is questionable. The existence of views in the absence of anyone to hold them is problematic. The existence of the reader is left as an exercise in the second-order coefficient.

    No Guts, No Story! VinDSL © 2010
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  3. 11-03-2006, 09:00 PM #3
    13 Rings
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    Thanks! I submitted a ticket. How is JPC Support about answering questions this late on a Friday night?

    Yup, I created that domain today. But like I said, NameCheap is REALLY fast in getting domains to propagate, at least as far as my location goes. I've been up in minutes in the past.

    I have about 15 other domains on my *other* host that I'll be moving over here, but I'd like my main domain to resolve here before I do that.

    I'm hosting several friends' sites, and I'd like a little more control, so I went with the Freedom plan. I'd also like dedicated IPs for a couple of my sites, so I'll be purchasing additional IPs, too.

    So far, other than not being able to view my site using my domain name, I'm really happy with JPC!
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  4. 11-03-2006, 09:05 PM #4
    Vin DSL
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    Last edited by Vin DSL; 11-09-2006 at 01:19 AM.
    DISCLAIMER Any resemblance between the views expressed above and those of the owners and operators of this system is purely coincidental. Any resemblance between these views and my own are non-deterministic. The existence of Vin DSL is questionable. The existence of views in the absence of anyone to hold them is problematic. The existence of the reader is left as an exercise in the second-order coefficient.

    No Guts, No Story! VinDSL © 2010
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  5. 11-03-2006, 09:06 PM #5
    Vin DSL
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    Last edited by Vin DSL; 11-09-2006 at 01:19 AM.
    DISCLAIMER Any resemblance between the views expressed above and those of the owners and operators of this system is purely coincidental. Any resemblance between these views and my own are non-deterministic. The existence of Vin DSL is questionable. The existence of views in the absence of anyone to hold them is problematic. The existence of the reader is left as an exercise in the second-order coefficient.

    No Guts, No Story! VinDSL © 2010
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  6. 11-03-2006, 09:09 PM #6
    13 Rings
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    Quote Originally Posted by Vin DSL View Post
    Kinda if'y going into the weekend! If you don't hear from someone in the next hour -- contact Tech Support and see what they say. Tech Support is onboard 24/7/365...

    Is NameCheap and Enom the same company

    Okay, how do you contact Tech Support?

    Yes, Enom and NameCheap are the same.

    Thanks!
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  7. 11-03-2006, 09:57 PM #7
    cstaley
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    Quote Originally Posted by Vin DSL View Post
    Kinda if'y going into the weekend! If you don't hear from someone in the next hour -- contact Tech Support and see what they say. Tech Support is onboard 24/7/365...
    What's the difference between submiting a ticket and contacting Tech Support? Is there another way to contact them other than submitting a ticket?

    Thanks.
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  8. 11-03-2006, 10:09 PM #8
    JPC-Greg
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    Sales isnt 24/7 but support is. no reason you shouldnt get great support on weekends. To contact support , all you need to do is submit a ticket. Make sure you select a category that will land your ticket in support not sales, otherwise you may get a delayed response. We do have sales on the weekends but its a skeleton crew.
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  9. 11-03-2006, 11:56 PM #9
    13 Rings
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    I have to say that so far I'm VERY impressed!

    With Support's help I got everything working. Now I just have to build a site!

    Thank you!
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  10. 11-04-2006, 08:48 AM #10
    Vin DSL
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    Last edited by Vin DSL; 11-09-2006 at 01:19 AM.
    DISCLAIMER Any resemblance between the views expressed above and those of the owners and operators of this system is purely coincidental. Any resemblance between these views and my own are non-deterministic. The existence of Vin DSL is questionable. The existence of views in the absence of anyone to hold them is problematic. The existence of the reader is left as an exercise in the second-order coefficient.

    No Guts, No Story! VinDSL © 2010
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