my vps dose not work (resolved)

[rashad]

I restart my server vps , than it's stopped working I need your help urgently please.



http://www.arab4hosting.com/whm

[the_ancient]

submit a ticket
http://www.jaguarpc.com/clients/

[JPC-Masood]

Yes, please submit a support ticket.

[rashad]

I tried, but it does not let me, am not a User !!!

[JPC-Masood]

Please email sales@jaguarpc.com to sort out your login problem. If you have an account/vps with us, you are a user and you have a client area login with us.

[rashad]

masood

Yes I got the VPS from you , but from another client , and that client does not respond to my calls or emails , and he does not wanna give me the password of your site ,nether the billing controls , because I want to renew it for the next year , so please I need your help , that's client spoiling your site .
I paid for the VPS from my pocket….
I do have the root password…

[JPC-Masood]

Please email sales@jaguarpc.com to sort out your account access problems.

[rashad]

Ok I will do that right now .

[rashad]

But when my VPS will work ?

Why I have to wait too long?

I need urgently support , please

[rashad]

yes it's working now,, many THANKS

[the_ancient]

yes it's working now,, many THANKS

i would still sort out the billing problems

as it stands right now, your basically NOT the owner of the account, I would be fixing that asap

[rashad]

the_ancient


Thank you all for your assistance, and as I said before the site is for me, but has been bought by my colleague, I do not know where he is right now.
And I am afraid that VPS will expired , than I can not renew it again, ,because I do not have the authority to enter as client or owner for my account to Inspect the billing, I want a full control of my site.
Hopefully, you will solve this Complication.

[rashad]

This is one of the problems that we are facing, when we hired some one else to get the service (non-direct), from the company (www.jaguarpc.com), I know that was my mistake on depending on others, I will hope you will solve this problem as soon as possible, I am very grateful for your assistance and concern.

[the_ancient]

This is one of the problems that we are facing, when we hired some one else to get the service (non-direct), from the company (www.jaguarpc.com), I know that was my mistake on depending on others, I will hope you will solve this problem as soon as possible, I am very grateful for your assistance and concern.

Yea that was a BIG mistake.

I would continue to email sales to work this out.

[JPC-Masood]

rashad,

To sort out your problems, you need to contact sales.