Very Big problem with Email

[arianetwork]

i have vps with jpc and my Emails have problems . when i send Email too yahoo or another server my Email dose not send or it goes to bulk or spam . Who have this problem with his/her VPS or dedicated server ?

( just clients answer me not JPC support dep )

[Vin DSL]

Is your site/server listed in the RBLs, e.g. blacklisted?

[jetdiscos]

Sometimes happens like this, AOL is worst! If you send emails to people at yahoo, AOL etc and if they always move out of spam. Then the system should recognise your emails!

[americanprincessweb]

I had the same problem. I did some research, filed a ticket, and it turns out my resolv.conf file was screwy.

Perhaps that's the same issue for you?

[arianetwork]

at the beginning when i bought the vps i had this problem and jpc did not solve the problem even they did not gave me a new vps because of their resons!
I am sure if i get a new VPS from another company , I won't have these problems.

[JPC-Masood]

at the beginning when i bought the vps i had this problem and jpc did not solve the problem even they did not gave me a new vps because of their resons!
I am sure if i get a new VPS from another company , I won't have these problems.

Your problem is because you are sending spam and bulk mail to yahoo. When you stop that, your problem will be solved automatically.

[jetdiscos]

You would have a problem with any webhosting company, its not Jag. Its AOL's and Yahoo's spam service. You have to be whitelisted not the other way round.

[Connie]

Your problem is because you are sending spam and bulk mail to yahoo. When you stop that, your problem will be solved automatically.

That may be the case, but I know with hotmail, email I send ends up in the bulk spam box. I don't send spam, nor do I send bulk email. Sending mail from a shared server may be different than from a VPS. I don't know.

If I send using one of my ISP accounts I don't have any problem.

[JPC-Masood]

... but I know with hotmail, email I send ends up in the bulk spam box. I don't send spam, nor do I send bulk email.

With hotmail, that is usually because of missing/wrong SPF record. Please get that added for your domain(s). Ref: http://www.jaguarpc.com/support/kbase/681.html

[Ron]

Masood,

Is this something I can add into my DNS zone?

What type of record would it be? PTR? TXT?

Any other settings I should know before I add one?

(Could this info be added to the kb?)

Thanks.

[Gwaihir]

Yes Ron, it is. SPF Record Guidelines for JaguarPC Hosted Domains

If you use ONLY JagPC SMTP to send mail from your domain, then it is quite simple. Otherwise you're in for a puzzle and dependent on your ISP having its own SPF records in order.

(2nd-ing the suggestion to put that in kb )

[Ron]

Why would my ISP have anything to do with it?

If I want to sent emails through my ISP with a return address of my domain, wouldn't I add an SPF record with my ISP's domain (or even my static IP) to MY DNS zone?

Aren't I in control of the SPF records for my domain?

I'm confused.

[Connie]

With hotmail, that is usually because of missing/wrong SPF record. Please get that added for your domain(s). Ref: http://www.jaguarpc.com/support/kbase/681.html

Site is condells.com hosted on olympia.nocdirect.com and I have a dedicated IP.

My ISPs block port 25 so I send through port 465. I have constant problems when sending to hotmail, and occasionally AOL. Does sending through port 465 make any difference?

In my situation can the SPF records be changed? If so it appears from reading the KB that I have to open a ticket in regard to this. Is that correct?

[Vin DSL]

Why would my ISP have anything to do with it?

I'm confused.

Many ISPs will only allow you to send outgoing mail through THEIR servers!

Maybe that's what he was thinking...

[Ron]

lol

I hope that's not what he was thinking.