Email Filters Ineffectual?

[dayo]

Hi

I have set up some specific filters on the email in Plesk but notice that emails that clearly match the filters are still getting through.

Any tips?

Thanks

[dayo]

I just found something saying apply filter upon login. Does this mean the filter will only kick when I log in as I just use an email client to grab my mail and don't intend logging into email.

I have activated this switch but not sure if it will regard my mail client as a log in.

[JPC-Veena]

dayo,

Please open a support ticket if you haven't already so we can help you.

[dayo]

I haven't Veena ... I concluded I need to be desperate before bothering Support.