New Customer with questions ???

[crazylane]

I recently purchased an Enterprise VPS with DA and I have following questions:

This plan comes with level 2 mangement do I have to open support ticket for these task to be done?

Free daily backups are included, where are these backups and how do I gain access to them?

Do I really need APF? The VPS control panel already has one.

Thanks!

[Rob]

Hello Crazylane,

If you want a task that is included in your level 2 management done then yes you will need to open a support ticket saying what you want done and JPC will set it all up for you.

The VPS's are backed up automatically by JPC internally so as far as i know you have no control over them - unless you purchase backup space.

if your VPS control panel has a better firewall than APF you probably wont need it

Hope that helped