Down for almost 3 hours

[CPUBUM]

GREG... please call us as soon as you can. We were suppose to have our drives moved to a new system at 0400ET today with a drop dead time of 0600ET. They did not even start until 0617 and we are still down. They did NOT move the drives, but tried to replace the motherboard. The ticket per Les was to MOVE the drives to an identical server. Why do we always get screwed when the Data Center gets involved??? You guys are great, but the DC is killing you. Please call me as soon as you can ... we are taking large losses here because the DC can not follow instructions.

[JPC-Les]

Greg's out not available this week. I'll check into this first thing.

[CPUBUM]

Greg's out not available this week. I'll check into this first thing.

Thanks.... please see one of the many messages we are getting like this....

Our server being down so frequently has our customers creating SOP’s to compensate!

[CPUBUM]

Les,

It appears we are also missing 1G of memory on the server now. We are suppose to have 2G.

[CPUBUM]

WTF.... The system has just been taken down again. Someone from 69.73.128.200 just BOUNCED the server and would not respond to me as to who they were. I asked 4 times for them to ID via a wall broadcast and they ignored it. Had they responded, we could have prevented this outage.

[CPUBUM]

We are back up and the 2G is showing up... but really... we need communications. We would have requested this wait until between 00:00 and 04:00 since we just took an extended 3+ hour outage. Clients are going mad trying to get all their email and everything cleared up and then we are bounced again.

Please... Communications is the life blood of any organization.