Incorrect Reverse DNS entry

[Awalsh]

Hello all,

I recently got setup with a nice bargain bin dedicated server, everything is fine except for my reverse DNS entry. Being no DNS expert I used webmin to create a reverse entry, however when i lookup the reverse entry (on dnsreport for example) it shows a different hostname.

I presume that this must be the entry from a Jag client that used the IP address before me. Now my question is, is there anything I can do to fix this or do I need to contact support? (I think I do as it is their nameservers that report the hostname, but I'm not sure).

Any help would be really appreciated

Thanks

Andrew

[JPC-Veena]

Andrew,

Please open a support ticket from your client area, we will need to fix it for you.

[thisisit3]

You need to open a ticket and ask them to setup the Reverse DNS for you. Because its a two-step process, first you set it on your system (via your control panel for example) and then Jag must also update their own DNS servers.

[thisisit3]

HEY! i was here first to reply!

damn, sometimes Jag support is too fast...

[Awalsh]

Thanks for the replies, did not want to open a ticket to find out it was some silly mistake of mine, and yes that was lightning fast. Refreshed and there were 2 replies.

Andrew