VPS and Nixcore Ticket DOWN ?

[Onirix]

Hi all, I have a big problem, maybe it happened to you before and you can help me.

Since last night, my entire VPS is down.
I cannot even access the WHM or Virtuozzo panels.
Usually tha's no problem, just send a support ticket, but now even the NixCore support panel doesn't recognized me anymore.
Even lost pasword function doesn't fix this...
I use my primary email and I get this mesage :
Sorry, that email address does not correspond to an active user.

I run critical sites for clients on this vps, I need it back badly.
Please help me...

Thanks
Eric Boily

[JPC-Veena]

Hi Eric,

Please email sales@jaguarpc.com from your primary email address to retrieve your client login.

[Onirix]

Hi Eric,

Please email sales@jaguarpc.com from your primary email address to retrieve your client login.

I did write to sales, still no answer.
I'ts been almost 20 hours since my VPS is down and I still can't even reach tech support !
Could it just be restarted quickly by Jaguar ???

VPS Server Node: platinum.nocdirect.com
Hostname: onirix.com

Getting frustrated here, please help...

regards

[JPC-Veena]

You have answers from sales for both your tickets, account terminated for abuse, need I say more!

[Onirix]

You have answers from sales for both your tickets, account terminated for abuse, need I say more!

WHAT !
You are telling me that you just terminated the account.
How can see those answers from sales and support since I cannot log into tickets ?
My primary email is in this vps, how can access it since you shut it down ?
I know I had some security issues in the previous month with some old Myegallery module, but I thought that those days were behind now. I even got billed normally and paid like I'm supposed to. and now this shut down without email warning !

My customers are gonna kill me !
Some run web sites that needs to be up and running quickly. Is there anybody at Jaguar that I could talk to about this issue. I dont mind paying for tech support if needed. What about my databases, my datas...
Again please, I really need a solution to this crissis.

Regards,
Eric