no discount?

[kookniess]

Hi, just applied a windows VPS yesterday, but there were no discount as you offered which is 23GB HD, 384RAM, 450G bandwith and Free plesk (10 domain), Could you please help me to have a look? Thanks.

My domian: nblab.org


STARTER PLAN
15GB Diskspace + 50% FREE = 23GB
256MB RAM Guaranteed + 50% FREE = 384MB
300GB Bandwidth + 50% FREE = 450GB
+ FREE PLESK (10 Domain) control panel
+ 2 FREE MONTHS*
$49.97/month - 15% Discount = $42.47/month

[the_ancient]

did you use the coupon code

[Ron]

Open a ticket to sales through the client area.

[kookniess]

yes, I did use the coupon code because they charged me $42.97 instead of $49.97.

[Ron]

*cough*

Open a ticket to sales through the client area.

[Gwaihir]

Or first verify what was actually set up as your VPS may well be ok already; the order system *probably* handles only the discount side of the special offer, the sales team then sets up the right thing for you (hopefully).

[JPC-Veena]

Yes, what Wim said is correct, the extras are added during setup. Please check your vps first and if in doubt, just drop in a ticket to sales or support.