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This is a discussion on Hostname A Entry Missing! in the VPS & Dedicated forum
Whenever I login to WHM I receive the error: The server was unable to lookup an an A entry for its hostname (apex.atechstl.com). This is ...

  1. #1
    JPC Senior Member
    Join Date
    Apr 2008
    Location
    Festus, MO
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    81

    Talking Hostname A Entry Missing!

    Whenever I login to WHM I receive the error:

    The server was unable to lookup an an A entry for its hostname (apex.atechstl.com). This is generally because the entry was never added. However this could also be the result of your nameserver(s) being down. If you would like to attempt to automatically add the entry, Click here.

    I clicked on the button "Click here" and it goes to a screen where it adds an A entry to my host name. Everything looks correct so I click on the button to add the entry. The next page shows that it was completed.

    But later on I will login to whm and I get the same thing? What's going on?

  2. #2
    CTO JPC-Masood's Avatar
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    Aug 2002
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    You are being misled by cPanel's response of "Click here" to add the A record... You need to make sure that your DNS zone in the authoritative name servers for atechstl.com contain A record for apex.atechstl.com to point it correctly to the VPS IP you have here. So far that is the not the case.

    Masood N. | Chief Technical Officer
    JaguarPC.com


    Helpful Links
    Knowledge Base | Network Status

  3. #3
    JPC Senior Member
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    Apr 2008
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    so are you saying to create a sub domain? ex. apex.atechstl.com

  4. #4
    CTO JPC-Masood's Avatar
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    Jaguar Servers
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    No. You need to have an A record for apex.atechstl.com in your dns zone. Where is the dns zone hosted? Currently it is not showing up as hosted on JaguarPC network.

    Masood N. | Chief Technical Officer
    JaguarPC.com


    Helpful Links
    Knowledge Base | Network Status

  5. #5
    JPC Senior Member
    Join Date
    Apr 2008
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    Festus, MO
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    Not both Name servers are resolved yet.

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