33 Times (VPS Hacked).. and count JaguarPC

[VAN_XP]

Hi,

I have VPS with JaguarPC and to be frank they services is pretty and awesome.. but in the protection i do not know.. my VPS is hacked 33 times is it normal ? and everytime i asked for support they post link for KnowledgeBase.

I need real support or anyone tell me how to clear and scan all my VPS sites.. my clients gonna leave me...

is it any application should i install on my VPS? or what to do?

[JPC-Tracie]

Which knowledge base link are they giving you? Do you have vulnerable scripts/applications running on your VPS that are being exploited?

[thisisit3]

Running and maintaining a VPS requires good knowledge of unix systems, if you don't have that or you are using Windoze (which is then obvious that you have no idea what you are doing since you shouldn't be running Windoze as a server on the internet) then a VPS is not for you and you should either switch to a hosted account or pay for an administrator to manage your VPS.

[VAN_XP]

Which knowledge base link are they giving you? Do you have vulnerable scripts/applications running on your VPS that are being exploited?

i always got this link

http://www.jaguarpc.com/support/kbase/731.html

But unfortunately I am still beginner in this field.. and do not know what to do and how...

Anyhelp from Experts or JaguarPC ???

[VAN_XP]

Running and maintaining a VPS requires good knowledge of unix systems, if you don't have that or you are using Windoze (which is then obvious that you have no idea what you are doing since you shouldn't be running Windoze as a server on the internet) then a VPS is not for you and you should either switch to a hosted account or pay for an administrator to manage your VPS.

you are right but when i use VPS for simple sites it makes difference also Most of my clients is companies who hosts some HTML pages only...

the problem that my VPS was hacked before regarding some scripts on it.. but till now i did not scaned it because i do not know how to do..
and its hard for me to pay for administrator..
when i signed with JaguarPC i thought they will be Managed for everything

[thisisit3]

Jag will only "manage" the hardware node, the software that runs within the VPS is not covered.

I suggest you try a reseller account, it will run most scripts and sites, so you shouldn't have a problem moving your customers there, they won't notice the difference and a reseller account runs on Jag's (really) managed servers, they'll upgrade and maintain the software (but of course you loose 'root' access).

Unless you REALLY need root access, then a VPS isn't for you.

[VAN_XP]

Jag will only "manage" the hardware node, the software that runs within the VPS is not covered.

I suggest you try a reseller account, it will run most scripts and sites, so you shouldn't have a problem moving your customers there, they won't notice the difference and a reseller account runs on Jag's (really) managed servers, they'll upgrade and maintain the software (but of course you loose 'root' access).

Unless you REALLY need root access, then a VPS isn't for you.

i was on Reseller account but now i need to own my nod ... so i am on VPS ...

[JPC-Jim]

Please open a ticket to sales ATTN: Jim

This needs to be addressed ASAP.

[Pawel Kowalski]

if you don't have that or you are using Windoze (which is then obvious that you have no idea what you are doing since you shouldn't be running Windoze as a server on the internet)

Millions of users of IIS disagree. But never mind...

[thisisit3]

1) they are not millions, they are much much less
2) just because many people do something, it doesn't mean its clever or correct, in this case they are very very wrong.

but then again, who cares, let them pay for more licenses to Microsoft, let them pay for more expensive hosting packages to run Windoze and let them clean up afterwords when it all goes down the drain... hehe

[Pawel Kowalski]

Well it's about 64 million sites, to say it's millions of users might not be accurate but to say it's millions of sites is. That's around 35% of all sites hosted on the internet. I don't see them being exploited because of IIS:

http://news.netcraft.com/archives/20...er_survey.html

[JPC-NickO]

Hi VAN_XP,

What software are you using?
Operating System
Control Panel

What scripts or site types are being exploited?

Is your VPS getting exploited or just users accounts?

@Pawel

I've spent a decent amount of time supporting Windows and Linux shared hosting clients and 99% of the time the problem is the client (or the software the client is running).

I find most customers use weak passwords and/or use protocols that transmit the password in clear-text.

That said, I found the Windows servers to have strange problems. Personally, I use *nix servers where ever possible and Windows if have to.

[Pawel Kowalski]

@Pawel

I've spent a decent amount of time supporting Windows and Linux shared hosting clients and 99% of the time the problem is the client (or the software the client is running).

I find most customers use weak passwords and/or use protocols that transmit the password in clear-text.

That said, I found the Windows servers to have strange problems. Personally, I use *nix servers where ever possible and Windows if have to.

I'm not much of a linux administrator so I have a hard time comparing it to windows. I have all my internet sites hosted here at jagpc on linux so obviously I have nothing against it. But I do use IIS on the intranet and the problems I have had with them were of my own making. I just don't like this crazy theory certain linux users have that windows is some how insecure or unreliable (and anyone using it is an idiot), that's the only point I was trying to make.