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This is a discussion on SMTP problem: site-generated registration email. in the VPS & Dedicated forum
Hello everyone, I run my website with Drupal and am having some issues getting the new user registration email to send. The Drupal community told ...

  1. #1
    JPC Member
    Join Date
    Jun 2009
    Posts
    13

    SMTP problem: site-generated registration email.

    Hello everyone,

    I run my website with Drupal and am having some issues getting the new user registration email to send. The Drupal community told me to enable SMTP on my server.

    What I have done is in php.ini, I've set SMTP= localhost
    The email address the new user registration email is sent from is: registration@example.com

    In my cpanel, I created "registration@example.com"

    What else do I need to do on the server side of things to get this to work?

    Thanks.

  2. #2
    Community Leader jason's Avatar
    Join Date
    Sep 2001
    Location
    Rochester, NY
    Posts
    6,003
    Make sure that the From: address in your messages using the same domain name as the site (i.e. if your site is at www.mydrupalsite.com your should be sending emails from me@mydrupalsite.com, not something else like me@mysite.com). If you don't do that, JPC's mail servers may reject the message because it looks like spam.

    If you've verified this and you are still having trouble, open a support ticket, as their could be something wrong with the way your account is set up.

    --Jason
    Jason Pitoniak
    Interbrite Communications
    www.interbrite.com www.kodiakskorner.com

  3. #3
    Ron
    Ron is offline
    Loyal Client
    Join Date
    Aug 2002
    Posts
    7,312
    Some further thoughts/suggestions:

    I could be quite wrong, but I would think that using SMTP would require username and password info... be sure to use the entire email address (i.e. registration@example.com) as the username.

    I am not familiar with Drupal, but you may need to not use SMTP and use regular mail (or sendmail) instead.

    If you do use mail (or sendmail) you might need to add the 5th parameter "-f registration@example.com" in the code.

    If anything works, please let us know.
    Good luck

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