server is down 15 h

**dona2** · 12-12-2009, 05:23 AM

hello why the server is down ip of server is 69.73.186.12 i'm custmer under doreen leonard in other company but he buy the server from you
thank you

**JPC-Sreejith** · 12-12-2009, 05:33 AM

We are rebooting the server now...

**dona2** · 12-12-2009, 06:07 AM

ok thank you

**dona2** · 12-12-2009, 06:11 AM

server name is JPC7201

**dona2** · 12-12-2009, 08:38 AM

thank you but i can't access in my root whm and when i want access in cpanel 2082 he give me this (License not activated)

Once the license on this server is active, you will no longer see this message. If you have installed a license since loading this page, click here to reload.

**JPC-Stefan** · 12-12-2009, 08:58 AM

We need root login detail of server to check this issue, if you can provide us your server root login details by opening a ticket in support department.

**dona2** · 12-12-2009, 09:11 AM

it was send to you in private message
thank you JPC-Stefan

**JPC-Stefan** · 12-12-2009, 11:25 AM

Your provided root password is not working, however I have changed the password of server. I have login to WHM and could not find any license related issue. It is working normally.

Provide me your cPanel login details if you are still facing license related problem in your cPanel account.

**dona2** · 12-12-2009, 11:52 AM

mr stefan i'am owner of this server and i send my olde password in your private msg and maby the password change when the server down and i have 2 server no 1 server the other server work normal and it not down but this server when i have the problem now do you send my login root check the server email if want to be know it's my server
this is just expl of message
nameserver failed @ Sat Dec 12 09:53:22 2009. A restart was attempted automagically.Service Check Method: [check command] Cmd Service Check Raw Output: named is not running
i wait your msg with my password and why you change the cpu from 4 to 1