Reinstalling a Container

[thisisatest]

Hello,
I recently bought a vps with Windows Server 2003 x64 Standard PreInstalled.

the reseller gave me the Username and Password for the Parallels control control panel and also the address (something like this: https://??.???.???.??:4643/)

I have just reinstalled the container using Virtuozzo control panel (first of all I stopped the container, then reinstalled the container and the last log message was Reinstalling...) now after 2 hours I can't access the ControlPanel what's wrong? is it normal? how long does it take to reinstall the container? why the container is not accessible now?
I'm kinda noob. please help

[JPC-Jawad]

Have you opened a ticket with support for this. If not, please open a ticket with support so that this can be checked.