New VPS fun and games with subdomains

[AncientLady]

Under another post, I was having problems with EasyApache. It turns out that my OS version was waaay old (my bad) and the best solution was to order a new VPS and have the accounts transferred.

The Jag guys did an outstanding job getting things up and running on the new VPS.

Now, I just have minorish issues (none that affect paying customers).

First, none of my subdomains work right anymore (eg. http://www.alaska09.thetrilobyte.com/). The error message in the log is:

(13)Permission denied: /home/<domainusr>/public_html/alaska09/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable

The file definitely exists with the correct ownerships:

-rw-r--r-- 1 <domainusr> <domainusr> 2719 Jul  6 10:06 /home/<domainusr>/public_html/alaska09/.htaccess

Everything in the httpd.conf file looks good (same as worked on previous VPS).

The other issue is linked directory usage. I have a common directory used by many of the sites and they all have a symbolic link to that directory (the links have the right ownership, that of the domain user). On my old VPS, I was able to use a URL that had the shared directory as part of the path. The sites work on the server side to include the necessary files, but not to actively display a file (that should work).

The error message is:

SoftException in Application.cpp:422: Mismatch between target UID (509) and UID (505) of file "/home/<domainusr>/public_html/<commondir>/<somefile>.php"

If I manually change the ownership of the shared directory and it's contents to that of one of the domains, it works for that domain.

I thought there were settings that let the ownership be sticky in linked directories, but I can't seem to find them.

Any clues anyone?

Thank you in advance.

[JPC-Jawad]

AncientLady, please update your ticket so that we can check this for you and techs can provide you details of how they fixed it as well.