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This is a discussion on VPS network speed in the VPS & Dedicated forum
Hello I'm trying to troubleshoot a problem with my VPS, I'm getting extremely slow download speeds during office hours ( especially between 1pm and 6pm ...

  1. #1
    MKT
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    VPS network speed

    Hello

    I'm trying to troubleshoot a problem with my VPS, I'm getting extremely slow download speeds during office hours ( especially between 1pm and 6pm - Atlanta Time - as far as I've seen ), with speeds going often down to 20 - 60 KBps.

    How is your VPS downlod speed?

    Can you try to download this file from my VPS? ( from a home or office connection, not from your JaguarPC Server )

    http://216.180.245.169/ubuntu-10.04.1-desktop-i386.iso

    Please post the speed you got and from where you checked

    thank you a lot

  2. #2
    MKT
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    I'm still having this problem.
    Can someone please check what's the download speed from my vps?

    I suppose I'm not the only customer having this problem.

    If you decide to upload a large file on your VPS I'm willing to test the download speed

  3. #3
    JPC Dream Team
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    Hi,

    I have checked from a geographically distant location and I am able to download the mentioned file at a speed of around 400 KBs. It would be better to open a support ticket for such issues for quick assistance.
    Nasir
    Jaguar Technologies, LLC
    http://JaguarPC.com

  4. #4
    MKT
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    Thank you for your test JPC-Nasir, I have a ticket open with JPC since September 10 regarding this issue and the download speed hasn't changed at all. The problem is still exactly the same of Sept 10.

    Everybody, except JPC staff, is getting slow speeds during the hours I mentioned, that's why I'm interested in the opinion of other JPC customers.

  5. #5
    eh?!
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    Hi MKT - I did the download test and had variable speeds. Initially I got in the 130-180 range then settled into 80-100. For a brief time it rocketed up to 300-400 then back to 130-180 and then again into the 80-100 range. If I had to guess where it spent the most time it would be in the 80-100 range. ~ Don

  6. #6
    JPC Staff JPC-Jim's Avatar
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    I tested this also right before 6:00 pm last night, and got the pretty much the same results as Don did, started out at around 130 or so then dropped to about 80. I will have someone get a close look at what is going on here.
    Jim S.
    JaguarPC.com

  7. #7
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    I get around 1 MB/s from Cincinnati (Cincinnati Bell). Interestingly, that is more than I get from my own VPS :-(

  8. #8
    Yeah, I know a LOT! Vin DSL's Avatar
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    Hauling balls here...

    Text is cheap. Here's graphical proof...

    At startup:




    At 100 MB:




    At 250 MB:




    LoL! Rub that up your pant leg!

    That's as fast as my local connection goes (7 MB/sec DSL)
    DISCLAIMER Any resemblance between the views expressed above and those of the owners and operators of this system is purely coincidental. Any resemblance between these views and my own are non-deterministic. The existence of Vin DSL is questionable. The existence of views in the absence of anyone to hold them is problematic. The existence of the reader is left as an exercise in the second-order coefficient.

    No Guts, No Story! VinDSL © 2010

  9. #9
    Yeah, I know a LOT! Vin DSL's Avatar
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    Quote Originally Posted by Big Tom View Post
    I get around 1 MB/s from Cincinnati (Cincinnati Bell). Interestingly, that is more than I get from my own VPS :-(
    I designed a Bandwidth Meter for my site, a few years ago.

    The speeds (above) are consistent with my VPS (JagPC Hybrid 100)...


    DISCLAIMER Any resemblance between the views expressed above and those of the owners and operators of this system is purely coincidental. Any resemblance between these views and my own are non-deterministic. The existence of Vin DSL is questionable. The existence of views in the absence of anyone to hold them is problematic. The existence of the reader is left as an exercise in the second-order coefficient.

    No Guts, No Story! VinDSL © 2010

  10. #10
    Yeah, I know a LOT! Vin DSL's Avatar
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    Quote Originally Posted by MKT View Post
    Everybody, except JPC staff, is getting slow speeds during the hours I mentioned, that's why I'm interested in the opinion of other JPC customers.
    Aha! I missed the time component, on the first read.

    I'll try to remember to test it, when I awake in the morning...

    I suspect it's YOUR connection, not JagPC's, but that's just an educated guess.

    I have 7 MB/sec Qwest DSL2.

    What kind of a connection do you have?

    I gotta go replace the brake pads on my wife's car, before it gets too late/early.

    BBL
    DISCLAIMER Any resemblance between the views expressed above and those of the owners and operators of this system is purely coincidental. Any resemblance between these views and my own are non-deterministic. The existence of Vin DSL is questionable. The existence of views in the absence of anyone to hold them is problematic. The existence of the reader is left as an exercise in the second-order coefficient.

    No Guts, No Story! VinDSL © 2010

  11. #11
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    It was between 480 and 560 KB/s at 6:55 AM EST from here...

    Quote Originally Posted by Big Tom View Post
    I get around 1 MB/s from Cincinnati (Cincinnati Bell). Interestingly, that is more than I get from my own VPS :-(

  12. #12
    MKT
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    thanks for the tests guys

    by the way I get good speeds during the whole day except those hours I mentioned, so all the tests done out of that time window have no real value in troubleshooting this specific problem.

    I have a 7mbps line too, but I've had people test this download from servers in France, Germany, Netherlands, Kansas City, Washington, NYC, Egypt, Sweden, UK: despite some of them were able to get almost 100mbps during other times of the day, which is excellent, during those hours the speed is way way lower.

  13. #13
    JPC Member
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    I'm doing this from the UK. At just before 6pm EST (on a Saturday), I was getting a consistent average of ~950 kb/s. Have you tried troubleshooting your connection and/or route to the server? I've had issues regarding that before.

  14. #14
    Ron
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    I suggest you perform traceroutes during the affected time. Have you tried WinMTR?
    Good luck

  15. #15
    MKT
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    Thanks for testing.
    I should have specified that I mean office hours during business days, not during the weekend.

    In the ticket I opened they have traceroutes to that server from my own line as well as from several geographically dispersed servers.
    The ticket contains also the output of WinMTR.

    The last replies to my ticket say that they're "working with the upstreams to see if I can get better speeds". I don't know what they mean with this, if not contracting more bandwidth/allowing more bandwidth through the switch, anyway it sounds a lot like something written to calm a customer down.

    I am getting download issues only from my VPS, only during those hours, which pretty much nails the problem down.

    What makes me skeptical is that I get good speeds during the other hours of the day, which leads me to think that the only possible problem is too many customers sharing the same bandwidth.

    Anybody has a VPS on washington.nocdirect ? If you wget a large file I'll be glad to run a download test during those hours and report the speed I get. ( Or even from other nodes, I mentioned washington because I'm on it and I'd be interested to test other VPSs on that node )

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