VPS network speed

[MKT]

Hello

I'm trying to troubleshoot a problem with my VPS, I'm getting extremely slow download speeds during office hours ( especially between 1pm and 6pm - Atlanta Time - as far as I've seen ), with speeds going often down to 20 - 60 KBps.

How is your VPS downlod speed?

Can you try to download this file from my VPS? ( from a home or office connection, not from your JaguarPC Server )

http://216.180.245.169/ubuntu-10.04.1-desktop-i386.iso

Please post the speed you got and from where you checked

thank you a lot

[MKT]

I'm still having this problem.
Can someone please check what's the download speed from my vps?

I suppose I'm not the only customer having this problem.

If you decide to upload a large file on your VPS I'm willing to test the download speed

[JPC-Nasir]

Hi,

I have checked from a geographically distant location and I am able to download the mentioned file at a speed of around 400 KBs. It would be better to open a support ticket for such issues for quick assistance.

[MKT]

Thank you for your test JPC-Nasir, I have a ticket open with JPC since September 10 regarding this issue and the download speed hasn't changed at all. The problem is still exactly the same of Sept 10.

Everybody, except JPC staff, is getting slow speeds during the hours I mentioned, that's why I'm interested in the opinion of other JPC customers.

[Don McLeod]

Hi MKT - I did the download test and had variable speeds. Initially I got in the 130-180 range then settled into 80-100. For a brief time it rocketed up to 300-400 then back to 130-180 and then again into the 80-100 range. If I had to guess where it spent the most time it would be in the 80-100 range. ~ Don

[JPC-Jim]

I tested this also right before 6:00 pm last night, and got the pretty much the same results as Don did, started out at around 130 or so then dropped to about 80. I will have someone get a close look at what is going on here.

[Big Tom]

I get around 1 MB/s from Cincinnati (Cincinnati Bell). Interestingly, that is more than I get from my own VPS :-(

[Vin DSL]

Hauling balls here...

Text is cheap. Here's graphical proof...

At startup:




At 100 MB:




At 250 MB:




LoL! Rub that up your pant leg!

That's as fast as my local connection goes (7 MB/sec DSL)

[Vin DSL]

I get around 1 MB/s from Cincinnati (Cincinnati Bell). Interestingly, that is more than I get from my own VPS :-(

I designed a Bandwidth Meter for my site, a few years ago.

The speeds (above) are consistent with my VPS (JagPC Hybrid 100)...

[Vin DSL]

Everybody, except JPC staff, is getting slow speeds during the hours I mentioned, that's why I'm interested in the opinion of other JPC customers.

Aha! I missed the time component, on the first read.

I'll try to remember to test it, when I awake in the morning...

I suspect it's YOUR connection, not JagPC's, but that's just an educated guess.

I have 7 MB/sec Qwest DSL2.

What kind of a connection do you have?

I gotta go replace the brake pads on my wife's car, before it gets too late/early.

BBL

[Big Tom]

It was between 480 and 560 KB/s at 6:55 AM EST from here...

I get around 1 MB/s from Cincinnati (Cincinnati Bell). Interestingly, that is more than I get from my own VPS :-(

[MKT]

thanks for the tests guys

by the way I get good speeds during the whole day except those hours I mentioned, so all the tests done out of that time window have no real value in troubleshooting this specific problem.

I have a 7mbps line too, but I've had people test this download from servers in France, Germany, Netherlands, Kansas City, Washington, NYC, Egypt, Sweden, UK: despite some of them were able to get almost 100mbps during other times of the day, which is excellent, during those hours the speed is way way lower.

[impleri]

I'm doing this from the UK. At just before 6pm EST (on a Saturday), I was getting a consistent average of ~950 kb/s. Have you tried troubleshooting your connection and/or route to the server? I've had issues regarding that before.

[Ron]

I suggest you perform traceroutes during the affected time. Have you tried WinMTR?

[MKT]

Thanks for testing.
I should have specified that I mean office hours during business days, not during the weekend.

In the ticket I opened they have traceroutes to that server from my own line as well as from several geographically dispersed servers.
The ticket contains also the output of WinMTR.

The last replies to my ticket say that they're "working with the upstreams to see if I can get better speeds". I don't know what they mean with this, if not contracting more bandwidth/allowing more bandwidth through the switch, anyway it sounds a lot like something written to calm a customer down.

I am getting download issues only from my VPS, only during those hours, which pretty much nails the problem down.

What makes me skeptical is that I get good speeds during the other hours of the day, which leads me to think that the only possible problem is too many customers sharing the same bandwidth.

Anybody has a VPS on washington.nocdirect ? If you wget a large file I'll be glad to run a download test during those hours and report the speed I get. ( Or even from other nodes, I mentioned washington because I'm on it and I'd be interested to test other VPSs on that node )