Speed up my order

[alex.nuca]

Hello,

Can you speed up order on ticket
Ticket [#13231581] ? IT has a windows reinstall request and it already passed 24 hours, i know it should be faster than this. on the tickets they keep telling me to wait after 6-7hours i sent that ticket, please have this fixed ASAP i`m pretty sure you don't like people buzzing you all around all day, i personally don't like doing that.

[JPC-NickO]

Hi Alex,

Your order was pending because you did not specify the disk configuration for the server (RAID10, JBOD, etc)