Problem after migrating to Dedicated Server

**lueni** · 04-13-2011, 10:44 PM

Hi,

I am sorry if this posting is not on correct place.
I am a client for 4 years already and just been upgrade to dedicated server.
The last 2 weeks its been trouble with the new DS and my clients start complaining.

My Support Ticket no is 13291518 and 13284191.

Please check it, ASAP.

Regards,
Lukman

**JPC-Anoop** · 04-13-2011, 10:47 PM

Hi Lukman,

Please accept our apologies for the inconvenience caused.

I will check your tickets and update you as soon as possible.

**JPC-Anoop** · 04-13-2011, 10:48 PM

I'm working on 13291518. We have already updated 13284191. Please check it and update the tickets to follow up on this.

**lueni** · 04-16-2011, 01:22 AM

Hi, the server often down and not accessible. It seems the VPS better than the DS. Or I should use a managed service ?..

My ticket# is 13291518

**JPC-Anoop** · 04-16-2011, 01:36 AM

I'm working on it and will get back to you shortly.

**lueni** · 04-19-2011, 10:24 PM

Ok, thank you.
The server quite stable now, it seems there are few site that have very high visitors and the configuration are not well optimized. Many images on those sites moved to image hosting server.

And the default configuration of mysql & apache are not optimized too, I had to optimized them also.

Regards,
Lukman

**lueni** · 05-01-2011, 07:45 PM

Hi, the server is problem again on this weekend.
Could you check it, my ticket # is 13339413
Thank you

**JPC-Martin** · 05-02-2011, 02:03 AM

I see that your mentioned ticket has been already replied by support tech.Please update the ticket if there is any problem so we look further into your issue.

**lueni** · 06-02-2011, 11:32 AM

Hi, I can not access the server again, it seems the server is down. Could you checkj it.
My support ticket no is 13350813.
Thank you

**JPC-Sajjad** · 06-02-2011, 12:04 PM

Your server was inaccessible and has been rebooted by the NOCC engineers. We have updated you in the ticket also. You are requested to please follow up in that ticket.

Thanks.