8 hours waiting for a support ticket! oeh!

[thehatip]

I created the demand for Level 3 support. Still waiting for eight hours. how is this service? Jump to already given answers. But this must be a disgrace! 8 hours is expected for a simple transfer process?
trust in you, Do not take no longer will be transferred to the service? I'm disgraced to my client, please find a remedy to this situation. Do you respond too late. 2 years ago and quickly çözüyordunuz quality. but now, a complete disgrace. I request a 12-hour waiting for the end of last week, another support. I paid the money back to my client! My patience is no longer overflowed. Such service is not!

[JPC-Nasir]

We really apologize for the inconvenience, can you please provide us the ticket ID?

[thehatip]

nasir is this constant, the same answer every time, no longer support department, be renewed, strengthened. I really am not at all happy at the moment!

2 Years ago a super support. But the mediocre support at the moment

13421729



Previous Example :

13419185 < Ticket ID :

2011-08-14/04:58:00 <<< Forwarding
2011-08-14/11:03:23 <<< Reply

Meanwhile, how many hours, your account! I'm not at all satisfied, Greg! Is the action to be taken? declining confidence in

[JPC-Nasir]

We apologize for the delay, I have replied your ticket. Regarding the support decline, we have already hired some new guys and they will be on board very soon.

[thehatip]

2 days would give the same answer ...

I have 2 days to deal with one spare to move ... Please hurry ...

New employees have 10 hours to 7 hours but the answers come from? Does it make sense?