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This is a discussion on Help for DNS IP for dedicated in the range 69.73.130.x in the VPS & Dedicated forum
Hello, I'm sure it is not the best place for asking, but I have a ticket (#13473608) with no answer since 26 hours. I am ...

  1. #1
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    Help for DNS IP for dedicated in the range 69.73.130.x

    Hello,
    I'm sure it is not the best place for asking, but I have a ticket (#13473608) with no answer since 26 hours. I am getting some answers 5 hous later of our questions, but I guess the time is not enough for reading what we have wrote and we have got other information except what I need.
    I have a dedicated server with the IP in the range of 69.73.130.x , anyone know the IP addresses of the right DNS for using?.
    We have lost this initial configuration (the server it has been reconfigured last friday because of broken disk)After an update in Fedora with some configuration bug, the support team help us in restore the ip range configuration, and now the DNS is the only missing point for moving into our server 's production.

    Attention, generaly speaking the support work was very good and very helpfull except the response timming (we are very cautelous with the ticket level and try to ask the less as possible, but now, after a full reinstallation of our dedicated server, we are getting response time about 5 to 8 hours for simple questions like this, or something missing in the initial configuration for example). I guess if JPC like can require some payment for speed support and I definitly pay this if I can get some faster response time.

    Now, if anyone in our range can share their DNS, I really appreciate this.

    Thanks,

    Sebastian

  2. #2
    JPC Dream Team JPC-Katrina's Avatar
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    Dec 2011
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    Hi Sebastian,

    There is no one here in the forums that can help you with this but I am asking a tech to reply to your ticket again and get this fixed up for you to prevent any further delay.
    Katrina | Tech Support Manager
    JaguarPC.com
    Helpful Link: http://www.jaguarpc.com/support/kbase/

  3. #3
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    Thanks Katrina.

  4. #4
    JPC Dream Team JPC-Katrina's Avatar
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    Dec 2011
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    You're welcome, Sebastian. Hope the last reply helped. Let me know if anything further is needed. My apologies for the delays and best wishes.
    Katrina | Tech Support Manager
    JaguarPC.com
    Helpful Link: http://www.jaguarpc.com/support/kbase/

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