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This is a discussion on Question for those that know... in the VPS & Dedicated forum
In years gone by, JPC used to do up to 2 security hardenings a year to any VPS user that requested it free of charge, ...

  1. #1
    VPS Client
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    Mar 2006
    Location
    UK
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    Question for those that know...

    In years gone by, JPC used to do up to 2 security hardenings a year to any VPS user that requested it free of charge, I was lucky as Masood did mine and he did a brilliant job imho.

    Unfortunately I am NOT as technially gifted in this area as JPC staff so I wondered if that facility was still available?

    Currently support are still working on my server so it's not something I need doing this minute but it would be nice to have a professional secure my VPS so I didn't need to worry about it once the VPS is working that is.

  2. #2
    JPC Dream Team JPC-Sabrina's Avatar
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    Aug 2011
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    I will look into this to see what I can discover. It never hurts to inquire.
    JPC-Sabrina / Public Relations
    sabrina@jaguarpc.com

    Sabrina/ Public Relations
    (email)

    Need a Manager?
    (pm) | (email) David, Customer Service Manager
    (pm) | (email) Masood, Chief Technical Officer
    (pm) | (email) Les, Chief Operations Officer

  3. #3
    JPC Dream Team JPC-Sabrina's Avatar
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    Aug 2011
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    If it is a cPanel VPS and it is current then we can install a firewall if you don't already have one. I suspect you already do. Our technicians can check for you if you are unsure. The best action you can take is to open a support ticket and escalate it to level 3 as a non emergency inquiry. Our technicians can perform a hardening for you up to a certain point depending on what you want. If you have any additional questions then feel free to ask. That information should send you in the right direction.
    JPC-Sabrina / Public Relations
    sabrina@jaguarpc.com

    Sabrina/ Public Relations
    (email)

    Need a Manager?
    (pm) | (email) David, Customer Service Manager
    (pm) | (email) Masood, Chief Technical Officer
    (pm) | (email) Les, Chief Operations Officer

  4. #4
    VPS Client
    Join Date
    Mar 2006
    Location
    UK
    Posts
    258
    Thanks, that is the information I was after.

    You are correct there is already a firewall in place but I have to admit to being a little paranoid and for me security is a top priority!

    I would rather make sure nobody can get into my VPS in the first place than try and get it fixed at a later date! I will see exactly what stage my vps is at and then request a hardening if it is likely to help ensure the security of my accounts or indeed the server as a whole (It only takes one compromised VPS to slow the rest of the server down to a crawl as we all know).

    In the "old days" Greg himself used to encourage users who were unsure of their own ability to request this as it saved the company a great deal of time and resources by being pro-active rather than reactive.

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