Where is the support? noone seems to be answering my ticket

[oavs]

Hi I need urgent support but no one seems to be answering at the moment.


My tickets:
13205932

13205948

[JPC-Bilal]

Hi oavs,

We are sorry for the delay in response. I am working on the tickets and will update you there shortly. Thank you.

[oavs]

What is going on, Bilal you gave me one answer and assume all solved without reading my response.

Its been more than 3 hours now and my clients can not receive any emails and no body is responding to my ticket #13205932 . It is very disappointing and I am furious and just imagine how my customer is feeling right now. He is expecting some important legal documents which he needs to respond before the day ends!!

[JPC-Bilal]

Your ticket has been updated. Please follow up there. Thank you.