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This is a discussion on DNS: Edited DNS zone, added a subdomain but not resolving in the Website Management forum
I went into WHM and edited a DNS zone. I added an A record to the zone, with "testing" as the subdomain name. It won't ...

  1. #1
    Ron
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    DNS: Edited DNS zone, added a subdomain but not resolving

    I went into WHM and edited a DNS zone. I added an A record to the zone, with "testing" as the subdomain name.

    It won't resolve.

    I used nslookup:
    -bash-3.00$ nslookup testing.domain.com
    Server: 69.73.181.166
    Address: 69.73.181.166#53

    ** server can't find testing.domain.com: NXDOMAIN

    I tried nslookup specifically querying my private nameserver:
    nslookup testing.domain.com @ns1.privatenameserver.org
    nslookup: couldn't get address for 'testing.domain.com': not found

    I used SQUISH.NET to traverse my DNS and got:
    Asking vns1.nocdirect.com (64.22.65.220) for testing.domain.com (type A)
    Error: No such domain

    HMMMMM, that's odd: I had been wondering why my private nameservers were on this particular domain's DNS zone. I haven't looked at this in YEARS but I was fairly certain that for this domain I'd be using the generic nocdirect nameservers.

    At first I was thinking this might be a propagation issue, but I was very careful not to use the subdomain name before creating it. Now I fear this is just a symptom of a bigger problem. My EDIT DNS funtion is storing that somewhere and is pointing to my private nameserver but DNS traversal (and simple whois lookups) shows this domain pointing to nocdirect nameservers.

    When I save the zone I get the following messages from WHM:

    zone domain.com/IN: loaded serial 2008112604 OK
    nameserver: reload skipped on myservername (nameserver disabled)

    But I'm used to seeing lots of gobbledygook coming from WHM when you update a zone. Is this a real error message this time?

    EDIT: I checked my registrar, and sure enough I point to vns1.nocdirect.com. So if I just update my DNS zone to agree, will everything just sort of work? I mean, they are really supposed to be the same nameservers under the skin, no?


    Anyone have any ideas what is wrong? Is DNS Zone editing just broken? What is it looking at to pull the wrong nameserver info? Where is this being saved?
    Last edited by Ron; 11-08-2011 at 03:13 PM.
    Good luck

  2. #2
    Ron
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    Well now it gets even more problematic.

    Code:
    nslookup ns1.privatenameserver.org
    Server:         69.73.181.166
    Address:        69.73.181.166#53
    
    Non-authoritative answer:
    Name:   ns1.privatenameserver.org
    Address: 64.22.65.220
    
    -bash-3.00$ nslookup 64.22.65.220
    Server:         69.73.181.166
    Address:        69.73.181.166#53
    
    Non-authoritative answer:
    220.65.22.64.in-addr.arpa       name = vns1.nocdirect.com.
    
    Authoritative answers can be found from:
    220.65.22.64.in-addr.arpa       nameserver = ns.nocdirect.com.
    220.65.22.64.in-addr.arpa       nameserver = ns1.perfect4rdns.com.
    ns.nocdirect.com        internet address = 69.73.188.14
    Huh?

    in comparison:
    Code:
     nslookup ns2.privatenameserver.org
    Server:         69.73.181.166
    Address:        69.73.181.166#53
    
    Non-authoritative answer:
    Name:   ns2.privatenameserver.org
    Address: 69.73.149.208
    
    -bash-3.00$ nslookup 69.73.149.208
    Server:         69.73.181.166
    Address:        69.73.181.166#53
    
    Non-authoritative answer:
    208.149.73.69.in-addr.arpa      name = static-208-149-73-69.nocdirect.com.
    
    Authoritative answers can be found from:
    149.73.69.in-addr.arpa  nameserver = ns2.nocdirect.com.
    149.73.69.in-addr.arpa  nameserver = ns.nocdirect.com.
    ns.nocdirect.com        internet address = 69.73.188.14
    ns2.nocdirect.com       internet address = 69.73.180.70
    That seems OK... I think...

    Sooo, who is ns1.perfect4rdns.com and why are they associated with my privatenameserver's IP address?
    Good luck

  3. #3
    Ron
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    Hey can someone explain to me why my JPC issued IP addresses resolve somewhere else that isn't active?

    Is this costing me traffic?

    Why is nobody bothering to reply to this, yet they jump all over a server issue?

    HELLO?????
    Good luck

  4. #4
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  5. #5
    Ron
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    I did update the zone to vns1.nocdirect.com & vns2 but there was no apparent difference in result.
    Good luck

  6. #6
    Ron
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    Bell_Thorpe,
    Since we have similar setups, can you see if you can add a subdomain record to the zone file for a resold account?

    The particulars for mine are I have private nameservers, but am pointing my registrar for this domain to vns1/vns2.nocdirect.com

    I added a subdomain A record, but it doesn't seem to update the actual nameserver.



    Hmmmm there's one possibility I haven't checked, which is I set a really really low retry time. Let me bump that up to normal and see if anything happens.
    Naaaw, it won't work.... maybe.. nawww.... OK I'll go try.
    Nope, no luck.
    Good luck

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