Audio issues on windows vps

[Andyw520]

Hello its ben about a week now and i still have not ben able to get my audio working on my vps ? i would like to know whats going on ive contacted support many times no Resolution i feel i need audio since i purchased this vps for streaming audio via shoutcast/audiorealm anyways please fix this issues ive tried many ways to get it working and still nothing thanks


Sincerly Andy

[Jonny]

Have you got a firewall installed? If so you may need to open the port at which you run shoutcast

[Andyw520]

here is the situation i want to run my shoutcast From the server not from my home pc to the server ect and also the sound drivers dont work at all i cannot get audio from my pc from the vps its not working after many trys to get it working and my vps is hosted in usa so i see no reason why it wont work it should ive done everything to try to get it to work i need some prompt techs to look into this asap thanks

sincerly andy

[Andyw520]

and no firewall at all had it running from my location to the vps but see no need since i can stream of the server with audio thanks andy

[Andyw520]

basicly i would like to see the vps audio to be working in the next 24 hours thanks Andy

[Andre]

Andy,

This is not something we can assist with on a public forum like this because we'll need access to your VPS to assist you. Please open a support ticket about this - if you have already done so our techs should be handling it in the ticket already.

[Andyw520]

if so then why every time ? im told they will contact a Senior Admins and nothing is done i got the vps on the 31 its now the 5th of august and im still without audio
have one of your techs look at it instead of telling me they will
contact a a Administrator i was told this exactly Dear Andy,

I'm checking this issue with our senior admins, will get back to you as soon as possible.
its ben a day now and i have not ben contacted or nothing has ben resolved now im going be blunt do your vps servers in atlanta come with audio if they do why is my audio not working and 2nd do they come with 16 bit video also i have not ben able to get higher then 16 bit video i figured id be able to get 24bit anyways other then that Im happy otherwise speed is good and everything is running smooth but i would like somone staff tech to awsner why i cant get audio on my server and why my video is 16 bit thanks