Continued email issues

[cdistasi]

We have had 4 separate occasions over the past 6 weeks where email has neither been sending or receiving. Each time the cause of the issue was that a file system had reached storage capacity.

What's going on over there? We've been a customer for 10 years and have as many tickets in 6 months as we have over the previous 9.5 years?

Really, filesystems reaching capacity? Over and over? Causing outages?

This is so basic. I'm so frustrated. I just don't get it.

[JPC-Sabrina]

Cdistasi,
JaguarPC is sorry to hear that you have recently experienced a more than average number of incidents related to file systems reaching capacity. We value each of our clients and it is disappointing to hear that you have not been satisfied with your service recently. It is unfortunate that although we make every effort to have each account functioning at its optimal level problems do still occur. If you continue to experience this problem consistently than open a ticket and post back at this thread and we will explore it more deeply. Thank you for being a customer of JaguarPC. Please do know that your mail issue is important to us and we will make every effort to resolve this recurring matter.