Managed Service
Providing a full suite of management services for all our clients.
Managed Solutions from Jaguar PC
All of our clients get Managed Basic service with every account. If you ever have a question or need help, we are here to help you.
Managed Basic
Managed Plus
Free Initial Migration
24/7/365 Network Management, Monitoring & Availability
24/7/365 Proactive Hardware Management & Replacement
24/7/365 Professional & Knowledgeable Technical Support
24/7/365 Chat, Ticket, Email, and Phone
24/7/365 Monitoring (15 Minute Intervals)
24hr Support Response SLA
Access to E911 Emergency Queue
24/7/365 Pro-Active Monitoring (5 Minute Intervals)
30min Support Response SLA
Control Panel Install & Optimization
Initial Security Hardening
Anytime Reboot Request
Server Optimization
OS Reloads
Operating System & kernel Updates
Data Backup Configuration & Monitoring
5 Restores from Nightly Backups
SSL Installations
Best-Effort Support for 3rd Party Applications
Malware Scanning
Managed Services
Our Managed Plus package is for those who require their systems to be available no matter what or for those who want to set it and forget it. With Managed Plus we take over all aspects of your server management and you sit back and relax.
24/7/365 Proactive Monitoring
- Network Management & Availability
- Hardware Management & Replacement
- Security Hardening
- Enterprise Backups
Professional and Friendly Support
- 24/7 Professional & Knowledgeable Technical Support
- Live Chat and Phone Support
- Migration Assistance from other providers
- Staff and offices onsite in the data center
- Active blog posts on latest technology
Why choose JaguarPC?
24 x 7 x 365 Help Desk Support
Our talented team of professional staff our help desk 24 hours a day, 7 days per week and 365 days per year. Handling issues from basic password resets to compromised systems. Our team is excited and ready to provide an exceptional experience for you.
Phone Support
Our L1 technicians are available 24 hours a day and 7 days a week to assist you with a wide range of items including sales, billing and basic technical support questions. In addition, our technicians are able to handle emergency reboots.
Live Chat
We are excited to be able to offer each customer a range of ways to contact us. Live chat is another great method to handle basic L1 issues such as sales, billing and basic technical support including emergency reboots.
Latest Blog Posts
