In the many years since JaguarPC entered the web hosting industry, more and more businesses and individuals have turned to us for reliable, powerful, and flexible web hosting services. Whether looking for shared web hosting, virtual private server hosting (VPS hosting), hybrid server hosting, or a dedicated servers hosting solution, our customers have all come to expect high standards from JaguarPC, including the best technical support, as well as friendly, easy-to-understand, and consistently available customer service.
As a result of JaguarPC’s reputation for great service, matched with dependable support, JaguarPC is now one of the industry’s leading web hosting providers. With thousands of satisfied customers and new sign-ups every day, JaguarPC is leading the way in providing reputable, high quality web hosting services. Of course, as a web hosting provider grows to serve more customers, there is a risk that service standards will slip. Quite simply, it is easier to offer great service and support to a handful of customers than it is to maintain high standards across thousands of accounts.
JaguarPC is determined to give every web hosting plan customer a personal level of service and takes the time to understand your unique business needs and what your web hosting service must deliver. To achieve this, JaguarPC has launched a new recruitment process to hire technical support representatives and customer service representatives. You can find out more about these positions and JaguarPC’s hiring process by reading our full press release or visit the JaguarPC Career Center.
How JaguarPC’s new recruitment campaign improves web hosting service quality
From shared web hosting to dedicated server hosting, every web hosting service can be broadly judged by two criteria: its technical efficiency and its customer service. When a business or individual searches for the best web hosting provider for their web presence, they are essentially looking for reliable, powerful server hardware on a robust infrastructure, in addition to quality customer support to handle both technical inquiries and other account-related issues, such as billing. It is by delivering this combination of the right technology and the right staff that JaguarPC has grown to be so successful. The current recruitment initiative here at JaguarPC was put in place to improve both of these areas.
First, JaguarPC is recruiting web hosting technical support representatives. Applicants for these positions will have a sound understanding of the technology behind web hosting plans, including Apache, cPanel & WHM, Linux, and MySQL. Although not a pre-requisite, some knowledge of shell scripting would be beneficial. This knowledge will be applied day-to-day as technical support representatives assist with installations and server monitoring to identify potential issues and assist with appropriate solutions. However, the best technical support representatives will not only be able to perform technical duties, but they will also help customers with technical support inquiries by translating expert knowledge into easily understandable and actionable advice.
In addition to technical support representatives, JaguarPC is also hiring customer service representatives to serve as the first line response to general customer inquiries. While the main duty of technical support representatives will be ensuring that customers’ web hosting services remain operational and available, customer service representatives will help JaguarPC to provide a friendly, understanding, and helpful point of contact to every JaguarPC web hosting customer, 24/7/365.
Apply now for JaguarPC positions with competitive pay and benefits
JaguarPC’s customers expect the server performance and customer support that brought us to the forefront of the hosting industry. These new positions will help us deliver on and surpass these expectations. For more information on JaguarPC’s technical support representative and customer service representative positions, click here to read our latest press release.
JaguarPC is a web hosting provider that understands the importance of both delivering incredible server hardware and network infrastructure, and having the best people on-hand to deliver exceptional customer service. With these priorities in mind, the new technical support representatives and customer service representatives are offered competitive rates of pay, paid vacation, reward programs, and performance bonuses.
To learn more about customer service representative or technical support representative positions at JaguarPC, or to apply, visit www.jaguarpc.com/careers.