JaguarPC recently asked one of our top technical support representatives if he could share some information and insight about his role within the company. Chris was willing to take some time out of his incredibly busy day to contribute a few of his thoughts about his position. Chris’ main role within our support department has him mitigating exploitations, preventing attacks and dealing with the hard task of suspensions.

What do you like most about working for JaguarPC?
The people!  My coworkers are the best.  Also, the support that everyone has for one another is great. They make working here very enjoyable.

Tell us a little bit about your background in the industry?
I have been in the IT field since 1997 and I have mostly worked with network and sever security over the years. I hold many certifications from Microsoft, A+ and Cisco.  I have worked on all Windows networks with extremely large user bases across large areas to single server setups.

What is the biggest issue that you are encountering in the web hosting community today?
Security!  Due to the explosion of open source, there is the explosion of exploits.  Keeping scripts on the user level up to date, permissions correct and passwords strong is as vital to server security as the server configuration itself.  Hackers get better with each and every attack and you have to keep adapting as things change.

What are some of the challenges that are presented to you?
Our large user base and our ever growing VPS population keeps me busy securing our accounts and servers.  Educating the customer takes a special effort as well.  We want to be able to provide our clients with the knowledge they need so that they can learn new ways to help protect their systems and setups.

Since you are in the abuse department on a daily basis and you see issues that are vital to the security of customers at JaguarPC, is there anything you would like to let them know?
We try to implement the least restrictive action that we can, but often times we don’t have any other option but to suspend an account. Suspending accounts isn’t something that we like to do.  It is often the only way we have to secure clients accounts/servers against further compromise and further problems

Is there any advice you would like to offer to JaguarPC clients?
Yes. Please, keep your scripts up to date.  Popular scripts such as WordPress are updated frequently and those updates often address security issues. It is vital to check your installation often and make sure everything is up to date. This includes updating plugins to ensure that problems don’t crop up.

What activities do you enjoy when you find some leisure time?
Coaching! I coach my kids in many different sports just about year round. They keep me busy outside of work.

What is the best part of your job?
Helping people.  I have to help people at their worst time unfortunately.  My role at JaguarPC puts me in a position where I’m assisting people when their sites are compromised or their email isn’t working.  At the end of the day getting things fixed and running smoothly again is the best feeling.

It is a tough position that Chris maintains and we are delighted to have such an experienced and dedicated member of the staff to take on this vital and important role.

When it comes to making your web presence successful, having excellent content is the single most important criteria. There is little use in attracting visitors to your brand-new website if you do not have anything interesting, informative, or useful for them to see once they arrive. However, building and organizing an entire website, filled with content, from static web pages to videos, can be a difficult endeavor.

Drupal is an open source content management system (CMS) that helps you keep your website content organized. Drupal hosting gives you everything you need to develop a logical structure for your content and publish new content quickly and easily.

In this article, Drupal hosting provider JaguarPC teaches you the basics of Drupal hosting, helping you decide whether this CMS is right for you. Read on to learn how Drupal hosting has grown in popularity and find out how Drupal hosting makes it easier to keep your content organized, secure, and interesting.

With web development and website management technology evolving so rapidly, it is easy to forget that only a little over a decade ago, content management systems like Drupal hosting were non-existent. Adding a new page of content to your web presence once meant writing raw HTML code or using an HTML editor like Dreamweaver before uploading each page and updating your existing navigation menu. Thankfully, content management systems (CMS) have largely automated the way that webmasters work with content. Services such as Drupal hosting make it possible for you to add new content from a convenient, browser-based control panel, or edit existing content without going back to the source code.

But what kind of impact does a Drupal hosting plan have on your ability to make money online? How can Drupal hosting save you money to increase your margins and, ultimately, help you take home even more profit? Let’s look at three of the major features of Drupal hosting that can lead to dramatic savings for your business.

When you order a virtual private server (VPS) hosting plan from a VPS host, you are putting a great deal of trust in the services that this company provides. Whether you are looking to establish a personal web presence or an online outlet for your business, ensuring the wellbeing and continued operation of your VPS plan is incredibly important. If your server suddenly becomes available, or too slow to handle your traffic, your visitors are likely to find an alternative website that meets their needs. But how do you spot a good VPS hosting plan? What criteria should you use to compare different plans?

In this article, we share some insightful advice on how to choose the best VPS hosting plan from the best VPS hosting provider. You will learn about the three essential attributes every potential customer should consider when looking for a VPS hosting service, and you will learn about the importance of choosing a VPS host that is flexible enough to create the best VPS hosting for your unique requirements.

For business, the Internet is a vast pool of opportunity, giving you the power to reach millions of customers, from wherever you are in the world. Across sales, support, and communication, the Internet has changed the way the world does business. Unfortunately, the Internet is also a place full of empty promises and seemingly great opportunities that rarely deliver on their guarantees.

Web hosting affiliate plans are one of these areas, as not every web host gives you the deal that you expect. Affiliate hosting services are routinely marketed as get-rich-quick schemes where just a few weeks of easy online promotion will produce a dramatic impact on your bank balance. But the reality is that becoming a successful web hosting affiliate takes a little more work.

In this article, you will learn more about what makes a good web hosting affiliate plan. By looking for certain affiliate web hosting tools and features from the outset, you can give yourself the best opportunity for success and see for yourself that – with a little work – it is quite possible to make money as a web hosting affiliate.

Particularly as your business grows and your web presence becomes more advanced, looking after a web hosting server can be very time-consuming. Although browser-based control panels are able to automate and streamline the essential tasks involved in getting your web hosting up and running, the more complex tasks associated with a virtual private server (VPS) hosting or dedicated server hosting plan often require a great deal of specialized expertise. Between time and expertise, managing your own VPS hosting plan can also be expensive. Alternatively, managed VPS hosting is a way to save your time, reduce your expenditures, and ensure the well-being of your virtual private server.

In this article, specialty web hosting provider JaguarPC explains what managed VPS hosting is and how the managed features of VPS hosting make configuring and working with your server easier. You will also learn more about the most common features of managed VPS hosting, how these features could save you money, and the direct impact of managed VPS hosting on your profit margins.

With so many different terms to refer to very similar services, the world of virtual private server (VPS) hosting can overwhelm even fairly experienced webmasters. Web hosts might refer to their virtualized options as “VPS hosting” or “VPS web hosting,” while some companies might use terms like “virtual machine” or “virtual dedicated server.” In essence, these services all use the same core technology, falling into the category of VPS hosting plans.

Try not to be put off by the initial complexity of VPS hosting; the advantages of choosing a VPS web hosting plan for your web presence are numerous. VPS hosting is not only more versatile, consistent, and reliable than shared hosting plans, but it is also available at a much lower price point than a dedicated server. As a result, businesses of all sizes can increase the return on their investment and reduce their overall operating costs.

In this article, experienced VPS host JaguarPC focuses on a seemingly simple question: what is VPS hosting? You will learn what sits under the hood of a virtual private server and gain a better understanding of this fantastic technology. The article also outlines some of the key benefits of choosing VPS hosting for your business, explaining the phenomenal popularity of virtualized web hosting.

JaguarPC is delivering a bigger brand presence this spring as we speed down the streets throughout the Pikes Peak region in our newly logo wrapped van. JaguarPC has no plans to put the brakes on its continued growth and expansion. We are however attempting to keep our ever evolving development to the speed limit at the very least. There won’t be any restricting our progress now unless the stop lights turn red.

This van isn’t a mobile data center but it will serve as a great platform to get the word out that JaguarPC has arrived in the area. We plan to create a local eye catching and head turning stir by journeying and jaunting about while we scope out our new domain.

JaguarPC has future plans to open a new office and potentially a data center in the Pikes Peak region. The cool summers demand less power consumption and the area isn’t prone to disaster related weather events. Colorado Springs is already home to a few other large data centers for companies such as T. Rowe Price, Verizon and Progressive. We expect to fit right into the emerging technology scene that continues to grow all along the front range of Colorado.

Since our Pikes Peak International Hill Climb entry wasn’t accepted this year we may have to park the JaguarPC van here in the midst of Pikes Peak, save a little gas and see if our colors are as splendid as a Colorado sunset. You might even catch us dabbling in the clouds at a height of over 14,000 feet while we put the final touches on our plans.  But, regardless of where we are you can still always expect us to keep broadening our horizons at JaguarPC.

When somebody goes online to explore your web presence, it is incredibly important that you deliver the best experience possible. Today, that means offering a wide range of exciting and interesting content, perhaps even including multimedia content, such as videos, music, or podcasts. Whatever dynamic content you give your customers, it is not unusual that as your traffic continues to increase, the performance of your shared web hosting, VPS hosting, dedicated server, or hybrid server hosting plan suffers.

Not at JaguarPC. We understand how the web hosting industry changes and how the evolving demands placed on our server hardware and network infrastructure can affect website performance. To help you deliver an excellent customer experience that not only attracts visitors but also improves customer confidence and conversion rates, the JaguarPC team regularly reviews our core web hosting network. When we identify improvements that can be made by upgraded technology or new systems, we are always prepared to implement comprehensive changes that help our customers do better business.

JaguarPC is pleased to announce an overhaul of our web hosting network infrastructure, with new changes to our network back-end and front-end resulting in improved performance for every JaguarPC customer. Learn more about the latest JaguarPC network upgrades by reading our full press release.

For any business or individual looking to choose a web hosting plan, it is remarkably easy to get caught up in the numbers. How much RAM will your virtual private server (VPS) hosting plan have? What is your bandwidth allocation on a shared web hosting service? Most web hosting providers use these kinds of figures to grab your attention and convince you to place an order.

But numbers only tell part of the story, just as your hardware specifications are only one element of what makes a good hosting service for your website. In practice, the services that really make a difference to the success of your website and your online business are not the kind of services that are measurable in exact figures. Whether you need technical advice, have issues with your plan, or need remote hands to perform a function on your server, it is customer service that you will eventually come to depend upon.

Before you order your web hosting solution, consider the following three must-have customer service features to look for in a web hosting plan.