A decade in hosting, JaguarPC 10 yrs old and going strong - Jaguarpc
, , , Feb 12, 2009

A decade in hosting, JaguarPC 10 yrs old and going strong

Share With

Howdy loyal customers,

We have some great new updates to report and too many to include in a single release or even a few. We have been experiencing some great growth the past few years and in these tough economic times we have decided its time to give a little back. We will be turning more of our marketing funds inwards to increase referrals for a period.

One of the most common mistakes among hosts these days is uncontrolled growth. Which brings us to why you have chosen JaguarPC.com as your provider with over 10 years experience in this industry. October 2008 marks our 10th complete year in business, past the dot com bombs, past the fly-by-night hosts, past the competition. From our families to yours, thank you all for the success and please let us know how we are doing.

Cobalt Raq
Cobalt Raq

So without further delay the hosting story of JaguarPC: I started JaguarPC in Alaska as dial-up ISP while working in the active duty Air Force. It was 1998 and I went to a technology expo one cold boring day where I met some people and read a few things that peaked my interests.  I bought my first server, a coblat raq, that I still have today and it actually works flawlessly if you can believe that. Of course it just collects dust now as a reminder of where things started.

Uncle Sam sent me off to Arizona after 5 years of Alaska where I spent another 2 years building up JaguarPC. It spent a good many years as a one man show with some occasional hired help before Masood (our current CTO) joined in to help, quickly followed by Les (our COO) .  As my time with the Air Force ran out I moved to Texas and with the help of my friends, and we took JaguarPC to the next level. Since then it has grown 1200% and we continue to set the pace for hosting companies everywhere.

I can’t honestly say just how often and how many times either directly from vendors and friends or indirectly through clients and articles, we see other hosts trying to catch up with our innovations. Many of our innovations eventually become an industry standard. If I have one regret (and I don’t) it would only be we didn’t take enough credit for all the positive changes we, JaguarPC, have brought to this industry. Which brings me back to my point, another first, another innovation.

As far as I know, and I have tried to find others but just can’t, we are the only host in history to ever automatically upgrade our clients like we did when we made our last plan changes. We literally locked all the pricing of clients as they were that day, upgraded all the plans, and kept on rolling. Most places require clients to cancel or just give up and go away when new plans come out. In many cases plans and new sales are just meant to attract new clients because in business if you’re not growing you’re dying. I understand that part but what I don’t get is how companies can forget without that client base that continues to stick around and renew services, you would be constantly turning your wheels to replace your losses.  As everyone starts to tighten down their spending we’re leading the industry with innovation again as we have done before.

Here’s a glimpse of what’s been done and what’s to come:

– Many new faces in the staff, sales, support, management.

– Several new under and above the hood features designed with one goal, focus on quality assurance.

– New support ticket system, rating and tracking features, and extended coverage with more sys admins

– Entire new ordering system for both our site and existing clients using the client dashboard

– Deployed major new capacity for our DatalockBox service, added to every shared, SDX, reseller, and VPS system we run.

– Expanded backup capacity again to reduce compression levels and increase restore times

– Rewards system launched, earn cash and points for freebies and services

– Improved affilites tracking and reporting

– New user system that allows you to create dashboard users with specific permissions; billing, support, etc

– All new Hybrid server plans, fully managed, packed with resources and features such as free cPanel for under $100.

– All new dedicated server plans now all including free managed services

And the list goes on but I’ll save the details for our newsletters, watch the press!

We’re very grateful for all the loyal clients that have taken me and the 75 souls that work for our company to these heights. We look forward to a banner year in 2009!

Share With

0 Replies to “A decade in hosting, JaguarPC 10 yrs old and going strong”

  1. I have been through hosts and hosts over the last 10 years. I have grown my own design and internet marketing company very similarly to the story above. Once I found JagPC about 5 years ago I have never looked back.

    I was originally referred by a friend because of the affordable rates for large amounts of space. That is now pretty common to find a lot of space for an affordable price with a host. The difference with JagPC, and what has ultimately kept me with JagPC, is support. Having my own dedicated server I handle a lot of my own issues. However, if there ever is a need for support it is a big issue that I cannot tackle on my own. With that… JagPC nails down these issues immediately. Often times I come across an issue and it is already resolved before I get to hit “submit” in the support system, because they were already aware of the issue.

    I have no reason to leave JagPC, ever. Additionally, I have referred many of my own clients to JagPC for hosting.

    Keep up the good work and you’ll have me as a customer for life.

    Damon

  2. I have been with you for 3 years of these 10 years and I have to say that I tried many other hosts without leaving JPC just for the joy of trying new stuff but I never found the great thing that I always find over here which is client appreciation, You and your staff (most of them,The new faces are still learning :>) respect their current client very much and this is why I’ve been here for 3 years and I’ll be here as long as I’m into hosting business .

  3. I went through host after host for several years very unsatisfied with prices, with customer service, with a huge amount of downtime, and with very user unfriendly interfaces. I remember reading an article around 2001 that listed JaguarPC as the #2 web host. And I thought to myself, that’s what I want. I don’t want the smug guy at #1 who thinks he’s safe and on top of the world. I want the guy who’s #2, because he’s still got something to prove. He’s got something left to show–he’s not done climbing mountains. That was the best decision of my life. I have never regretted the day I signed up with JaguarPC. My significant other now has a semi-dedicated on JaguarPC because of him watching my experiences with them as a host. Thank you for being there, and may you be here long into the future. Happy birthday!

  4. Congratulations!

    I’ve been with JaguarPC since 2001. We’ve witnessed the rapid, yet steady growth of JaguarPC during that time. The one thing that has impressed me through all this, is that their spirit of service and helpfulness has never diminished.

    Well done Greg and team. Keep it up.

  5. I was your client for about 3 years then I moved to a dedicated server and till now I advice all friends to join you , you’re more than great !

  6. Congrats on the birthday. I was a customer for about 7 yrs. Sadly, the decline of server reliability and increasing downtime made me move to a new host last week. Still, aside from the past 4months or so, service and uptime was good. Maybe one day I will switch back, best of luck for the next decade…

  7. Hi Matt,

    Thanks for the well wishes. We certainly would love to have you back soon, and we are sad to see you go. If you’d like you’re welcome to email me and maybe we can look into what happened to ensure it doesn’t occur again. tracie @ jaguarpc dot com

Leave a Reply